Families I've served . . .
To walk with a family at what is invariably a difficult and painful time is a privilege I never take for granted. To receive a 'Thank you' is always appreciated and assures me that I'm connecting well with the people I have the honour of serving.
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Hi Robert. On behalf of myself and my family, I would like to thank you for a beautiful service this morning. You made it truly personal about my mam. You have a very special manner, which made planning mam’s service very comforting and all your professional advice given to me through this very emotional time. I will be forever grateful. With Kind Regards, Karen and family.
Robert, James and I, and indeed all present, would like to say a huge thank you for the wonderful send off you gave to Jenifer. You conducted everything with the utmost sincerity and dignity. The occasion was as good as it could have been, a success, with even sunshine. Jenifer was no doubt smiling down.
Thank you also for leading James and I sympathetically through all that was required. You were wonderful and most helpful. Several of the ‘on line’ folk have also commented on how you made them feel part of everything. We wish you the very best and many thanks. Melissa and James.
Robert, please accept our heartfelt thanks and appreciation for the sympathetic and considerate service you provided at Nicky's funeral. My gratitude also for the assistance and guidance you offered in the planning of the content, from music to memories. Your input was invaluable. Once again, from myself and my family, thank you. Jack.
Dear Robert. Theresa and I, together with all our family would like to say a huge thank you for your help in commemorating and celebrating Joan in the service yesterday. Also the lovely printed details of the service which was most unexpected and something we will treasure. It was a beautiful service and touched the hearts of everyone who attended. Many thanks again, Theresa, Colin and family.
Robert, thank you very much for sending on the presentation copy of my father’s funeral service. We particularly liked the Isle of Man and motorcycling illustrations you thoughtfully included. I read the full service through to my mother, which stirred the emotions yet again. She agreed with me that it couldn’t have been a better send off for Eric.
Thank you for making a day that I wasn’t looking forward to, into one that became so memorable for all the right reasons. From the comments I received afterwards, I’m sure I speak for everyone who attended. Mike
Robert, on behalf of the family we would just like to thank you very much for the lovely service you gave for our Dad. Everyone thought you perfectly summed up his life and times and the tone was just what we wanted – not too sombre and plenty of smiles and laughter. It was a very fitting tribute to a long life, well lived.
We are also very appreciative of all the help and assistance you gave us in getting the funeral organised at very short notice, especially as we all live so far away and were unable to meet with you in person. Once again our sincere thanks for all your help. Pete
Robert, thank you so much for the lovely service that you conducted for Dad. We have received so many lovely comments from friends and relatives about how beautiful the ceremony was. Thank you for the time and care you gave Jennie and I to make a difficult day so much easier. Father would have approved. We particularly liked your style of delivery, caring but respectful, but also with a little bit of humour to lighten the day. Thank you again, John.
Robert, I wanted to thank you and say how much we appreciated your care and delivery of the service for mum yesterday. Despite being very small in attendance, it was full of warmth and love. I know she will have been pleased with the content, with only one proviso - having the family's eight dogs would have been the icing on the cake! Can't thank you enough, Suzanne.
Dear Robert, I wanted to write, on behalf of my Mum and the whole family, to thank you for conducting my Dad’s funeral. Despite the appalling weather, the service was lovely and the words you said, particularly your closing thoughts were very poignant and helpful to us. The way you helped guide us through putting the service together allowed us to come up with a service and setting that was totally personal and very family focussed that made it feel more like a celebration than a sad and solemn occasion. In a strange way the appalling weather added to the occasion as well. Once again, many thanks to you for your help. With warmest regards, Robert
Hi Robert, just to say thank you for conducting Ron's Service on Monday. With so few people there it was my concern that such a sad day would not do him justice. But everything you said was wonderfully done and certainly made it memorable. The choice of poems, music and your eulogy certainly made us think about Ron and try to celebrate his life. My appreciation that you could make his passing so important and thoughtful. Kind Regards, Malcolm.
Dear Robert, I would just like to thank you again for conducting John's service yesterday. The family were all very pleased with the way it went. Judging from the feedback we had from those who attended and some who watched the webcast it was a great success. You made everyone feel welcome and you sounded as if you knew John. Once again a big thank you. Jane
On behalf of Clare, Wayne, Oscar, Harrison and I, we would like to thank you so much for yesterday's service for our mum. You really did make things so much easier for us. Everyone got a sense of mum from how you presented her life and the celebration of this life. There was also lots of humour which very much was our mum and we are grateful for this because it all felt a very bright and relaxing experience for her send off. Very best wishes to you and thank you once again. Penny
Robert, I am writing to thank you once again for the lovely service you delivered for Dad yesterday. Your commitment to this and attention to detail was greatly appreciated and we couldn't have asked for more so, on behalf of the whole family, thank you very much. Alex
Robert, thank you very much for your help and support with our Dad's funeral. As a family we very much appreciate everything you have done to make Dad's service very special; your compassion and guidance made a difficult day easier to bear. Thank you from me and all of my family. Lisa
Robert, I just wanted to say a big thank you for conducting Paul's funeral ceremony in such a caring and compassionate way. Everybody that I spoke to said that it was a lovely service and a very fitting send off for Paul. I greatly appreciated your guidance and support at a very emotional time. Thank you for the copy of the full service. I loved the the pictures of the wheelbarrow and the pint on the bar, a lovely touch. Jim
Robert, I would like to take this opportunity to convey the heartfelt thanks and gratitude from Trevor's family and myself. The way you conducted the funeral of my uncle made a very sorrowful occasion less distressing - especially the words you used in the 'Closing Thoughts' which are very true and accurate. Stay safe and well. Kind regards, Shaun
Dear Robert, On behalf of the family, I would like to say a big thank you for taking our mother's funeral service last Friday. It was sad, beautiful and poignant all at the same time. Despite the limited numbers due to lockdown, social distancing, no hugging and everyone wearing face masks, it was still a warm and loving atmosphere. Mum would have loved it. It is certainly a very special job that you do and all the family thought you did it really well. Once again, thank you for helping our family at this difficult time. Elaine
Dear Robert, A short note, but with a lot of feeling, to thank you for the service you orchestrated at my Mum's funeral. It was reverent, humoured, moving and a lovely way for her to depart. My whole family, whether present, elsewhere in the UK or abroad have all commented on how nice the proceedings were and thank you so much for the help you gave us. John
Dear Robert, We would like to thank you so much for conducting my dear old Mum’s funeral so sensitively and professionally, very much appreciated. Although moving, it was a wonderful service - you summed up my Mum’s life perfectly with humour and tact - and the sun was shining! Everyone who attended felt it was a perfect send off. Thanks also for all you help, advice and support before the service. Sarah
Dear Robert, I just wanted to say thank you again for the lovely service you helped us put together for dad. I think the send off we gave him would have pleased him as it was not too somber and gave everyone present a chuckle or two as well. Your approach and handling of the whole process was done with a gentle compassion which made it so much easier. Thank you again. Angela
Hi, I would just like to say a massive thank you for the service. It was lovely. My Dad would've been so pleased. You made it sound like you knew him. The turnout was incredible. Thank you so much. Vicci
Dear Robert, I’d like to say a big thank you for conducting my Dad’s funeral. It was a difficult and emotional time for me and the manner in which you conducted proceedings and also the preparations beforehand was perfect. Many of the mourners commented on how nice the service was and it’s comforting to know Dad had a good send off. Thank you again. Kind regards, Mike.
Dear Robert, I just wanted to thank you for the lovely service yesterday. Thank you also for your help and support in deciding the content of the service. You made it all much easier for me. The presentation copy of the service is beautiful and I will keep it as a tribute to my mum's life. Alison
Robert, I just wanted to say a huge thank you for the lovely service you conducted for my Mum, Pam. You made it very personal and the little touches you added didn’t go unnoticed. Thank you again - it was lovely to meet you and a lovely celebration of Mum’s life. Debbie
Dear Robert, We cannot thank you enough for such a beautiful service you did for our dear Mum. We have had so many lovely comments about the service. My nephew asked, "How did Robert know Nan?" which shows how the service was received. Once again, thank you so much. Kind regards, Susan, Graham and families.
Dear Robert, thank you for the wonderful service you led for my dear Dad. You captured the essence of who he was and your caring and sensitive telling of his life was everything we could have hoped for. So many people commented on what a wonderful service it was and you raised a laugh or two. Thank you so much for making a difficult occasion the very best it could be. We are so grateful for your compassion and sincerity. Christine
Robert, I just wanted to say thank you for arranging such a lovely ceremony for my mum last Thursday and to say how impressed we are at the folder you produced as a memory of the event. We have never seen anything like this before and it's a lovely record of mum's life that we can show some of the people who were unable to travel to Devon. Marilyn
Dear Robert, On behalf of Mum and the family, I would like to thank you so much for conducting David’s funeral today. The memories of David and the words you prepared were very appropriate, sensitive, comforting and enlightening for those who may not have been aware that his life would have been very different had it not been for his illness. The poem you selected for the second reading summed up beautifully to me how sometimes you come into contact with people who really do shape your thoughts and feelings in the most simplest of ways. Caralyn
Hi Robert. Thank you so much for all that you did for us last Wednesday for Geoff's funeral. I could not have wished for better. We all appreciated your input which was sensitive but not without humour. Susan
Robert, just to say a big thank you for your support and guidance last Tuesday - I couldn't have managed without it. Those who attended and who knew Alan have all said that everything about the service struck just the right note and as far as any funeral can be, was a duly respectful but happy occasion. I for one certainly felt that we gave Alan a good "send-off". So thank you again. Arnold
Hi Robert. I just wanted to send our sincere thanks again for your efforts during our mother’s funeral on Friday. Everyone stated that they enjoyed the service and in particular your eulogy. Kind regards, Geoff.
Robert, I would just like to thank you on behalf of myself, my Mum and my sisters, for the wonderful service you conducted yesterday for my Dad. The service was just as we wanted it to be - a true celebration of his life, and you made it so personal, it was as if you had known him. Also, we were so grateful to receive the copies of the Funeral Service - such a lovely touch, and a memento to treasure forever. Thank you once again, Sally.
Robert, I would like to send you a huge thank you for a lovely service. You have a great nature to carry this out with just the right demeanour. Again thank you from all of us. Jack would be pleased. You did him proud. Anna
Hi Robert, I just wanted to thank you very much for the wonderful service you gave for my darling mum Rita on Friday. It was heartfelt and sincere and for that my family and myself will be forever grateful to you. Kind regards, Angie and family.
Robert, we just wanted to say thank you for everything you did for our family at the recent funeral of our Mum. After the funeral, we had many comments on what a beautiful service it was and that was, in a large part, down to you and the way you presented the celebration of Mum’s life. You sounded as though you had known her and that is testament to your professionalism and caring demeanour, so thank you for making what was a difficult time for all of us, a little easier to bear. Derrick, Brian and Des - on behalf of the family.
Dear Robert, I just wanted to thank you for looking after us all so well and conducting such a beautiful service for my Mum's funeral. You got the Eulogy absolutely spot on and managed to capture the essence of my Mum even without ever meeting her. I have had so many positive comments about you, your professionalism and the way you conducted yourself on the day. Thank you once again for everything you did. Kindest regards, Donna.
Dear Rob, we can't thank you enough for the work you put in on Phil's service yesterday. You made it work so seamlessly and perfectly. People who knew me more than Phil said how well they understood the essence of the man by attending yesterday. Without your guidance we could never have put such a professional & warm service together. Many people there thought you must be a family friend as you spoke so knowledgeably about Phil. This is exactly what I thought about you when I attended Bob's service which is why I asked for you in person.
It's so vital to families that these events go smoothly & that all feel due respects have been paid & the life acknowledged appropriately, but those families are distressed & confused & need to be led through the process. We will always be so grateful that you were the one who did this for us. On behalf of us all, thank you. Kathryn
Robert, thank you very much for the funeral service last week. It was spot on, not too formal, and the words you spoke about Dad were wonderful. Mum was so pleased, she got exactly what she wanted, and what she thought Dad wanted, it made things so much easier for her. The funeral seemed to pass very quickly, and everyone I have spoken to has said what a lovely service it was. So thank you very much for making things easier for me, and especially Mum, on the day. Much appreciated. Paul
Dear Robert, I just wanted to thank you again on behalf of the whole family for such a beautiful service, it's exactly how mum would have wanted it. Thank you for taking such care & attention to everything we said about mum & including it all in the service. We are all so very grateful to you. Sam
Dear Robert, I just wanted to thank you very much for conducting my Mum's funeral service. It was evident from the comments we had afterwards that everyone present felt that you had painted a lovely, and very accurate, picture of her. It's a pity that you never met her, as I'm sure you would have liked her. Many of those present were surprised that you hadn't met, which is great; I find funerals very awkward where the minister's description bears very little resemblance to the person I knew. I realise that I provided some of the details, but also acknowledge your skill in asking the right questions to elicit that information. I know it's difficult to please all of the people all of the time, but from the comments I received, I think that we did a pretty good job.
Thanks, too for the Funeral Ceremony transcripts, which will be treasured by all of the family. My Aunt was particularly taken with hers and will undoubtedly pass it round Mum's close friends in Yorkshire who were unable to make the journey. Thank you again. Kathy
Robert, just to say thank you so much for your input into mum's service - it was absolutely her to a tee. All the family were very impressed and said that the service was simple, beautiful and elegant. Thank you very much. Christine.
Robert, I wish to thank you for the service you put together for my mother. It was beautifully worded and so many family said how much they enjoyed it. Some funerals seem just a formality, but somehow you made it memorable. Once again, thank you so much. Terry & Karen
Dear Robert, On behalf of my family and myself we would like to thank you for the compassion and love you gave at mum's funeral, it was as if you had known her all her life. People commented how truly personal and fitting it was. It was all about mum throughout the service, I know mum would have approved. Lisa
Robert, family members have asked me to thank you again for the way in which you handled the funeral service for Marion. We really were very impressed with the trouble you went to, to ensure Marion's send off was as we wanted. You really went to a lot of trouble with the research you did and every mourner there appreciated the detail and the way you delivered the service. Our grateful thanks once again. Best wishes, Brian.
Robert, I just wanted to express mine and Mary's gratitude to you for such a wonderful script for Mums funeral. It was factual and informative and you also added some humour, which is so important at funerals, as people need to be able to smile at the happy memories. Thank you for all your efforts to make it as accurate as possible and for giving us each such a nicely presented copy of the words. Best wishes, Sue.
Robert, thank you so much for your lovely words yesterday, you enhanced the service so much and several people commented on your style of delivery, just wonderful. You made the day for us as a family and we appreciate your diligence in taking time to explore all options with us, curtain open was definitely the right choice! Thank you so much again. Myra
Dear Robert, On behalf of our family, may I thank you very much for the wonderful and sensitive way in which you conducted my Aunt's funeral. You brought everything together in a very moving way and I don't think my Aunt's wishes could have been carried out better. Thank you, also, for the full printed copy of the funeral ceremony which you gave to myself and my sister. It will be a lovely reminder of a bitter/sweet occasion which you handled so capably. Miriam
Hi Robert. On behalf of all the family and friends present on Monday, a huge thank you for a wonderful farewell to Ian. Everyone I spoke to at the reception afterwards were highly complimentary of the service which brought back many happy memories of Ian to all present, which on a difficult day was all we could ask for. Thank you again for your support in putting this together so well. Steve, Patricia and family
Hi Robert. Just wanted to say again thank you for today, it was a lovely service for Mum (feedback was brilliant) very professional and sincerely carried out by yourself and the lighting of a candle topped it off. Thank you. Barry and Michelle
Robert, I wanted to drop you an email to say thank you for a wonderful service - you really did my Mother and family proud. Everybody that we spoke to said you got this just so right. I can't say thank you enough. Thank you, on behalf of all the family. Gary
Dear Robert, Thank you once again from Mum, myself and all the family for your kindness and thoughtfulness. The service was just how we wanted it to be and I think we did Jim proud. The way you conducted the service has been much admired by all who attended. Debbie
I would like to thank you so much for being so helpful and caring whilst arrangements were made for my dad's funeral. You demonstrated huge amounts of sensitivity and tact during a very difficult time for us all. The expertise you portrayed was unquestionable and nothing was too much trouble. You were very comforting and reassuring and made my mum feel completely at ease and relaxed. From the very first contact we made with you, we knew we had chosen the right person to help us through this sad time. Your respect throughout was so appreciated by all the family and will never be forgotten.
Friends and family discussed how delicate and sensitive the service was, whilst still being what we can only describe as a beautiful funeral. You managed to bring laughter and tears to all present . . . managing to get a great snap shot of who my father was and still is in our hearts. The overall emotional roller coaster we endured as a family was absolutely devastating, but your expertise made the experience bearable. You have our complete heartfelt THANK YOU! Kelly - on behalf of the family
We all want to thank you Robert very much for conducting Bob’s funeral with such sensitivity. You listened carefully to understand what we needed and caught the essence of the man we were all there to say goodbye to. We were able to celebrate him properly. Your words were apposite, supportive and very comforting. What more could we want. Thank you Robert. Bob’s family
The service you did for Sheila was amazing, so many people have said how lovely it was. We hope it was ok but we have had to pass on further copies to friends that were there and some that couldn’t make it, They all expressed how Sheila would have enjoyed all that was written and said. Thank you so very much for making a very difficult time so easy. Please accept our sincere thanks. Bob & Rosemary
Robert, thank you so much for your patience, guidance and input into dad's service. It was fantastic and everyone said how lovely it was - it made everyone feel at ease. Your poem was great. On behalf of our family, thank you again. Rachel
Robert, sorry I have been a bit slow to send my thanks to you for all you did to make mum's funeral so right for her and for us. The thought and care you put into everything was greatly appreciated. You really did a perfect job and made this upsetting process considerably easier for us. Jayne
Hello Rob. I received many comments from people attending mum's service, saying that they thought it was lovely. So again I would like to thank you for all your help, work and advice that went in to making it a beautiful ceremony, which did give me some consolation, along with some very precious memories of mum and dad as well! Also thank you for the additional copies of the ceremony. Sue
I would like to thank you, Robert, on behalf of all our family for all your kindness, help, compassion and sympathy. Your warmth and friendliness throughout was very much appreciated. Barbara’s service was just what dad and the family wanted it to be. A fitting tribute that evoked many happy memories during a very sad time. Thank you. Gill
Robert, thank you so much for all you did for us yesterday and preparing us for a very special day in all our lives. Thanks to your guidance and advice, you helped us turn a potentially very sad occasion into one where we truly celebrated Mum's life.
Immediately after the service and at our family gathering back in Salcombe I received so much positive feedback on the ceremony you had arranged for us. A common theme was, whilst you obviously had not met us before, everyone felt you had come to know Mum well and were not just reading from a bland script . . . Quite a few even said that was exactly the kind of service they would like when they passed on. All present at Torquay felt included. You have done a great service for my family. Thank you so much. Julian
Just a quick line to express our gratitude for delivering such a lovely service. It hit the right note and was exactly what we were hoping for. Everyone was very complimentary and said how representative of uncle it was and for that we thank you from the bottom of our hearts . . . A perfect send off for a lovely man. Julie
Robert, James and I, and indeed all present, would like to say a huge thank you for the wonderful send off you gave to Jenifer. You conducted everything with the utmost sincerity and dignity. The occasion was as good as it could have been, a success, with even sunshine. Jenifer was no doubt smiling down.
Thank you also for leading James and I sympathetically through all that was required. You were wonderful and most helpful. Several of the ‘on line’ folk have also commented on how you made them feel part of everything. We wish you the very best and many thanks. Melissa and James.
Robert, please accept our heartfelt thanks and appreciation for the sympathetic and considerate service you provided at Nicky's funeral. My gratitude also for the assistance and guidance you offered in the planning of the content, from music to memories. Your input was invaluable. Once again, from myself and my family, thank you. Jack.
Dear Robert. Theresa and I, together with all our family would like to say a huge thank you for your help in commemorating and celebrating Joan in the service yesterday. Also the lovely printed details of the service which was most unexpected and something we will treasure. It was a beautiful service and touched the hearts of everyone who attended. Many thanks again, Theresa, Colin and family.
Robert, thank you very much for sending on the presentation copy of my father’s funeral service. We particularly liked the Isle of Man and motorcycling illustrations you thoughtfully included. I read the full service through to my mother, which stirred the emotions yet again. She agreed with me that it couldn’t have been a better send off for Eric.
Thank you for making a day that I wasn’t looking forward to, into one that became so memorable for all the right reasons. From the comments I received afterwards, I’m sure I speak for everyone who attended. Mike
Robert, on behalf of the family we would just like to thank you very much for the lovely service you gave for our Dad. Everyone thought you perfectly summed up his life and times and the tone was just what we wanted – not too sombre and plenty of smiles and laughter. It was a very fitting tribute to a long life, well lived.
We are also very appreciative of all the help and assistance you gave us in getting the funeral organised at very short notice, especially as we all live so far away and were unable to meet with you in person. Once again our sincere thanks for all your help. Pete
Robert, thank you so much for the lovely service that you conducted for Dad. We have received so many lovely comments from friends and relatives about how beautiful the ceremony was. Thank you for the time and care you gave Jennie and I to make a difficult day so much easier. Father would have approved. We particularly liked your style of delivery, caring but respectful, but also with a little bit of humour to lighten the day. Thank you again, John.
Robert, I wanted to thank you and say how much we appreciated your care and delivery of the service for mum yesterday. Despite being very small in attendance, it was full of warmth and love. I know she will have been pleased with the content, with only one proviso - having the family's eight dogs would have been the icing on the cake! Can't thank you enough, Suzanne.
Dear Robert, I wanted to write, on behalf of my Mum and the whole family, to thank you for conducting my Dad’s funeral. Despite the appalling weather, the service was lovely and the words you said, particularly your closing thoughts were very poignant and helpful to us. The way you helped guide us through putting the service together allowed us to come up with a service and setting that was totally personal and very family focussed that made it feel more like a celebration than a sad and solemn occasion. In a strange way the appalling weather added to the occasion as well. Once again, many thanks to you for your help. With warmest regards, Robert
Hi Robert, just to say thank you for conducting Ron's Service on Monday. With so few people there it was my concern that such a sad day would not do him justice. But everything you said was wonderfully done and certainly made it memorable. The choice of poems, music and your eulogy certainly made us think about Ron and try to celebrate his life. My appreciation that you could make his passing so important and thoughtful. Kind Regards, Malcolm.
Dear Robert, I would just like to thank you again for conducting John's service yesterday. The family were all very pleased with the way it went. Judging from the feedback we had from those who attended and some who watched the webcast it was a great success. You made everyone feel welcome and you sounded as if you knew John. Once again a big thank you. Jane
On behalf of Clare, Wayne, Oscar, Harrison and I, we would like to thank you so much for yesterday's service for our mum. You really did make things so much easier for us. Everyone got a sense of mum from how you presented her life and the celebration of this life. There was also lots of humour which very much was our mum and we are grateful for this because it all felt a very bright and relaxing experience for her send off. Very best wishes to you and thank you once again. Penny
Robert, I am writing to thank you once again for the lovely service you delivered for Dad yesterday. Your commitment to this and attention to detail was greatly appreciated and we couldn't have asked for more so, on behalf of the whole family, thank you very much. Alex
Robert, thank you very much for your help and support with our Dad's funeral. As a family we very much appreciate everything you have done to make Dad's service very special; your compassion and guidance made a difficult day easier to bear. Thank you from me and all of my family. Lisa
Robert, I just wanted to say a big thank you for conducting Paul's funeral ceremony in such a caring and compassionate way. Everybody that I spoke to said that it was a lovely service and a very fitting send off for Paul. I greatly appreciated your guidance and support at a very emotional time. Thank you for the copy of the full service. I loved the the pictures of the wheelbarrow and the pint on the bar, a lovely touch. Jim
Robert, I would like to take this opportunity to convey the heartfelt thanks and gratitude from Trevor's family and myself. The way you conducted the funeral of my uncle made a very sorrowful occasion less distressing - especially the words you used in the 'Closing Thoughts' which are very true and accurate. Stay safe and well. Kind regards, Shaun
Dear Robert, On behalf of the family, I would like to say a big thank you for taking our mother's funeral service last Friday. It was sad, beautiful and poignant all at the same time. Despite the limited numbers due to lockdown, social distancing, no hugging and everyone wearing face masks, it was still a warm and loving atmosphere. Mum would have loved it. It is certainly a very special job that you do and all the family thought you did it really well. Once again, thank you for helping our family at this difficult time. Elaine
Dear Robert, A short note, but with a lot of feeling, to thank you for the service you orchestrated at my Mum's funeral. It was reverent, humoured, moving and a lovely way for her to depart. My whole family, whether present, elsewhere in the UK or abroad have all commented on how nice the proceedings were and thank you so much for the help you gave us. John
Dear Robert, We would like to thank you so much for conducting my dear old Mum’s funeral so sensitively and professionally, very much appreciated. Although moving, it was a wonderful service - you summed up my Mum’s life perfectly with humour and tact - and the sun was shining! Everyone who attended felt it was a perfect send off. Thanks also for all you help, advice and support before the service. Sarah
Dear Robert, I just wanted to say thank you again for the lovely service you helped us put together for dad. I think the send off we gave him would have pleased him as it was not too somber and gave everyone present a chuckle or two as well. Your approach and handling of the whole process was done with a gentle compassion which made it so much easier. Thank you again. Angela
Hi, I would just like to say a massive thank you for the service. It was lovely. My Dad would've been so pleased. You made it sound like you knew him. The turnout was incredible. Thank you so much. Vicci
Dear Robert, I’d like to say a big thank you for conducting my Dad’s funeral. It was a difficult and emotional time for me and the manner in which you conducted proceedings and also the preparations beforehand was perfect. Many of the mourners commented on how nice the service was and it’s comforting to know Dad had a good send off. Thank you again. Kind regards, Mike.
Dear Robert, I just wanted to thank you for the lovely service yesterday. Thank you also for your help and support in deciding the content of the service. You made it all much easier for me. The presentation copy of the service is beautiful and I will keep it as a tribute to my mum's life. Alison
Robert, I just wanted to say a huge thank you for the lovely service you conducted for my Mum, Pam. You made it very personal and the little touches you added didn’t go unnoticed. Thank you again - it was lovely to meet you and a lovely celebration of Mum’s life. Debbie
Dear Robert, We cannot thank you enough for such a beautiful service you did for our dear Mum. We have had so many lovely comments about the service. My nephew asked, "How did Robert know Nan?" which shows how the service was received. Once again, thank you so much. Kind regards, Susan, Graham and families.
Dear Robert, thank you for the wonderful service you led for my dear Dad. You captured the essence of who he was and your caring and sensitive telling of his life was everything we could have hoped for. So many people commented on what a wonderful service it was and you raised a laugh or two. Thank you so much for making a difficult occasion the very best it could be. We are so grateful for your compassion and sincerity. Christine
Robert, I just wanted to say thank you for arranging such a lovely ceremony for my mum last Thursday and to say how impressed we are at the folder you produced as a memory of the event. We have never seen anything like this before and it's a lovely record of mum's life that we can show some of the people who were unable to travel to Devon. Marilyn
Dear Robert, On behalf of Mum and the family, I would like to thank you so much for conducting David’s funeral today. The memories of David and the words you prepared were very appropriate, sensitive, comforting and enlightening for those who may not have been aware that his life would have been very different had it not been for his illness. The poem you selected for the second reading summed up beautifully to me how sometimes you come into contact with people who really do shape your thoughts and feelings in the most simplest of ways. Caralyn
Hi Robert. Thank you so much for all that you did for us last Wednesday for Geoff's funeral. I could not have wished for better. We all appreciated your input which was sensitive but not without humour. Susan
Robert, just to say a big thank you for your support and guidance last Tuesday - I couldn't have managed without it. Those who attended and who knew Alan have all said that everything about the service struck just the right note and as far as any funeral can be, was a duly respectful but happy occasion. I for one certainly felt that we gave Alan a good "send-off". So thank you again. Arnold
Hi Robert. I just wanted to send our sincere thanks again for your efforts during our mother’s funeral on Friday. Everyone stated that they enjoyed the service and in particular your eulogy. Kind regards, Geoff.
Robert, I would just like to thank you on behalf of myself, my Mum and my sisters, for the wonderful service you conducted yesterday for my Dad. The service was just as we wanted it to be - a true celebration of his life, and you made it so personal, it was as if you had known him. Also, we were so grateful to receive the copies of the Funeral Service - such a lovely touch, and a memento to treasure forever. Thank you once again, Sally.
Robert, I would like to send you a huge thank you for a lovely service. You have a great nature to carry this out with just the right demeanour. Again thank you from all of us. Jack would be pleased. You did him proud. Anna
Hi Robert, I just wanted to thank you very much for the wonderful service you gave for my darling mum Rita on Friday. It was heartfelt and sincere and for that my family and myself will be forever grateful to you. Kind regards, Angie and family.
Robert, we just wanted to say thank you for everything you did for our family at the recent funeral of our Mum. After the funeral, we had many comments on what a beautiful service it was and that was, in a large part, down to you and the way you presented the celebration of Mum’s life. You sounded as though you had known her and that is testament to your professionalism and caring demeanour, so thank you for making what was a difficult time for all of us, a little easier to bear. Derrick, Brian and Des - on behalf of the family.
Dear Robert, I just wanted to thank you for looking after us all so well and conducting such a beautiful service for my Mum's funeral. You got the Eulogy absolutely spot on and managed to capture the essence of my Mum even without ever meeting her. I have had so many positive comments about you, your professionalism and the way you conducted yourself on the day. Thank you once again for everything you did. Kindest regards, Donna.
Dear Rob, we can't thank you enough for the work you put in on Phil's service yesterday. You made it work so seamlessly and perfectly. People who knew me more than Phil said how well they understood the essence of the man by attending yesterday. Without your guidance we could never have put such a professional & warm service together. Many people there thought you must be a family friend as you spoke so knowledgeably about Phil. This is exactly what I thought about you when I attended Bob's service which is why I asked for you in person.
It's so vital to families that these events go smoothly & that all feel due respects have been paid & the life acknowledged appropriately, but those families are distressed & confused & need to be led through the process. We will always be so grateful that you were the one who did this for us. On behalf of us all, thank you. Kathryn
Robert, thank you very much for the funeral service last week. It was spot on, not too formal, and the words you spoke about Dad were wonderful. Mum was so pleased, she got exactly what she wanted, and what she thought Dad wanted, it made things so much easier for her. The funeral seemed to pass very quickly, and everyone I have spoken to has said what a lovely service it was. So thank you very much for making things easier for me, and especially Mum, on the day. Much appreciated. Paul
Dear Robert, I just wanted to thank you again on behalf of the whole family for such a beautiful service, it's exactly how mum would have wanted it. Thank you for taking such care & attention to everything we said about mum & including it all in the service. We are all so very grateful to you. Sam
Dear Robert, I just wanted to thank you very much for conducting my Mum's funeral service. It was evident from the comments we had afterwards that everyone present felt that you had painted a lovely, and very accurate, picture of her. It's a pity that you never met her, as I'm sure you would have liked her. Many of those present were surprised that you hadn't met, which is great; I find funerals very awkward where the minister's description bears very little resemblance to the person I knew. I realise that I provided some of the details, but also acknowledge your skill in asking the right questions to elicit that information. I know it's difficult to please all of the people all of the time, but from the comments I received, I think that we did a pretty good job.
Thanks, too for the Funeral Ceremony transcripts, which will be treasured by all of the family. My Aunt was particularly taken with hers and will undoubtedly pass it round Mum's close friends in Yorkshire who were unable to make the journey. Thank you again. Kathy
Robert, just to say thank you so much for your input into mum's service - it was absolutely her to a tee. All the family were very impressed and said that the service was simple, beautiful and elegant. Thank you very much. Christine.
Robert, I wish to thank you for the service you put together for my mother. It was beautifully worded and so many family said how much they enjoyed it. Some funerals seem just a formality, but somehow you made it memorable. Once again, thank you so much. Terry & Karen
Dear Robert, On behalf of my family and myself we would like to thank you for the compassion and love you gave at mum's funeral, it was as if you had known her all her life. People commented how truly personal and fitting it was. It was all about mum throughout the service, I know mum would have approved. Lisa
Robert, family members have asked me to thank you again for the way in which you handled the funeral service for Marion. We really were very impressed with the trouble you went to, to ensure Marion's send off was as we wanted. You really went to a lot of trouble with the research you did and every mourner there appreciated the detail and the way you delivered the service. Our grateful thanks once again. Best wishes, Brian.
Robert, I just wanted to express mine and Mary's gratitude to you for such a wonderful script for Mums funeral. It was factual and informative and you also added some humour, which is so important at funerals, as people need to be able to smile at the happy memories. Thank you for all your efforts to make it as accurate as possible and for giving us each such a nicely presented copy of the words. Best wishes, Sue.
Robert, thank you so much for your lovely words yesterday, you enhanced the service so much and several people commented on your style of delivery, just wonderful. You made the day for us as a family and we appreciate your diligence in taking time to explore all options with us, curtain open was definitely the right choice! Thank you so much again. Myra
Dear Robert, On behalf of our family, may I thank you very much for the wonderful and sensitive way in which you conducted my Aunt's funeral. You brought everything together in a very moving way and I don't think my Aunt's wishes could have been carried out better. Thank you, also, for the full printed copy of the funeral ceremony which you gave to myself and my sister. It will be a lovely reminder of a bitter/sweet occasion which you handled so capably. Miriam
Hi Robert. On behalf of all the family and friends present on Monday, a huge thank you for a wonderful farewell to Ian. Everyone I spoke to at the reception afterwards were highly complimentary of the service which brought back many happy memories of Ian to all present, which on a difficult day was all we could ask for. Thank you again for your support in putting this together so well. Steve, Patricia and family
Hi Robert. Just wanted to say again thank you for today, it was a lovely service for Mum (feedback was brilliant) very professional and sincerely carried out by yourself and the lighting of a candle topped it off. Thank you. Barry and Michelle
Robert, I wanted to drop you an email to say thank you for a wonderful service - you really did my Mother and family proud. Everybody that we spoke to said you got this just so right. I can't say thank you enough. Thank you, on behalf of all the family. Gary
Dear Robert, Thank you once again from Mum, myself and all the family for your kindness and thoughtfulness. The service was just how we wanted it to be and I think we did Jim proud. The way you conducted the service has been much admired by all who attended. Debbie
I would like to thank you so much for being so helpful and caring whilst arrangements were made for my dad's funeral. You demonstrated huge amounts of sensitivity and tact during a very difficult time for us all. The expertise you portrayed was unquestionable and nothing was too much trouble. You were very comforting and reassuring and made my mum feel completely at ease and relaxed. From the very first contact we made with you, we knew we had chosen the right person to help us through this sad time. Your respect throughout was so appreciated by all the family and will never be forgotten.
Friends and family discussed how delicate and sensitive the service was, whilst still being what we can only describe as a beautiful funeral. You managed to bring laughter and tears to all present . . . managing to get a great snap shot of who my father was and still is in our hearts. The overall emotional roller coaster we endured as a family was absolutely devastating, but your expertise made the experience bearable. You have our complete heartfelt THANK YOU! Kelly - on behalf of the family
We all want to thank you Robert very much for conducting Bob’s funeral with such sensitivity. You listened carefully to understand what we needed and caught the essence of the man we were all there to say goodbye to. We were able to celebrate him properly. Your words were apposite, supportive and very comforting. What more could we want. Thank you Robert. Bob’s family
The service you did for Sheila was amazing, so many people have said how lovely it was. We hope it was ok but we have had to pass on further copies to friends that were there and some that couldn’t make it, They all expressed how Sheila would have enjoyed all that was written and said. Thank you so very much for making a very difficult time so easy. Please accept our sincere thanks. Bob & Rosemary
Robert, thank you so much for your patience, guidance and input into dad's service. It was fantastic and everyone said how lovely it was - it made everyone feel at ease. Your poem was great. On behalf of our family, thank you again. Rachel
Robert, sorry I have been a bit slow to send my thanks to you for all you did to make mum's funeral so right for her and for us. The thought and care you put into everything was greatly appreciated. You really did a perfect job and made this upsetting process considerably easier for us. Jayne
Hello Rob. I received many comments from people attending mum's service, saying that they thought it was lovely. So again I would like to thank you for all your help, work and advice that went in to making it a beautiful ceremony, which did give me some consolation, along with some very precious memories of mum and dad as well! Also thank you for the additional copies of the ceremony. Sue
I would like to thank you, Robert, on behalf of all our family for all your kindness, help, compassion and sympathy. Your warmth and friendliness throughout was very much appreciated. Barbara’s service was just what dad and the family wanted it to be. A fitting tribute that evoked many happy memories during a very sad time. Thank you. Gill
Robert, thank you so much for all you did for us yesterday and preparing us for a very special day in all our lives. Thanks to your guidance and advice, you helped us turn a potentially very sad occasion into one where we truly celebrated Mum's life.
Immediately after the service and at our family gathering back in Salcombe I received so much positive feedback on the ceremony you had arranged for us. A common theme was, whilst you obviously had not met us before, everyone felt you had come to know Mum well and were not just reading from a bland script . . . Quite a few even said that was exactly the kind of service they would like when they passed on. All present at Torquay felt included. You have done a great service for my family. Thank you so much. Julian
Just a quick line to express our gratitude for delivering such a lovely service. It hit the right note and was exactly what we were hoping for. Everyone was very complimentary and said how representative of uncle it was and for that we thank you from the bottom of our hearts . . . A perfect send off for a lovely man. Julie